Frequent questions about Flights

I experienced a problem when finalising my booking. What should I do?

The booking process may not have completed successfully due to several reasons.

Before making another booking and to avoid a possible duplication, check your e-mail account to see if we have sent you your flight confirmation. You can also access "My Bookings" or click on "Contact us" on the website.

In the event that no reservation has been made, try again ensuring that your card details are correct and that you finish the booking process within the allocated time.