Hotel Riu Tikida Garden - All Inclusive Adults Only

“Wow! We will be back”

My second ( and it won’t be my last) break to this wonderful hotel at the end of March. It is so very beautifully looked after, and the staff are fabulous. Never a battle for sunbeds, waiters and waitresses so friendly without being smarmy. Gardens STUNNING! It’s the 1st time I’ve taken my husband… more

My second ( and it won’t be my last) break to this wonderful hotel at the end of March. It is so very beautifully looked after, and the staff are fabulous. Never a battle for sunbeds, waiters and waitresses so friendly without being smarmy. Gardens STUNNING! It’s the 1st time I’ve taken my husband, and he loved it too

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“Amazing stay at tui blue tikida garden”

Amazing stay at this hotel All the staff and services were excellent from the beginning until the end. The rooms were clean, the food was deliciious,and the atmosphère was wanderful. A very spécial thanks to ahmed and Mo from the enterrement team. They were always friendly,energetic, and made eve… more

Amazing stay at this hotel All the staff and services were excellent from the beginning until the end. The rooms were clean, the food was deliciious,and the atmosphère was wanderful. A very spécial thanks to ahmed and Mo from the enterrement team. They were always friendly,energetic, and made every day fun with activités and shows. Thanks to the them, our holiday became even more spécial and unforgettable! I highly recommend this hotel tui blue tikida garden , and i would love to come back again. Thank you to the whole team!

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“Lovely hotel, spa worst ever!”

Hotel was lovely and the pool area was beautiful. The reception area is beautiful and the bar area has lots of seats and lovely decor. The pool area was beautiful with plenty of sun loungers, we did visit in February and the hotel wasn't full, so probably busier in the summer months. Pool bar was g… more

Hotel was lovely and the pool area was beautiful. The reception area is beautiful and the bar area has lots of seats and lovely decor. The pool area was beautiful with plenty of sun loungers, we did visit in February and the hotel wasn't full, so probably busier in the summer months. Pool bar was great, good selection of drinks, the gym was ok and there were lots of activities and classes around the hotel. Room was lovely. Bed was comfortable and great channels on the tv. Staff were amazing, the whole hotel was spotless. The only issue the whole time we were there was with the spa. We booked a couples Hammam and massage. Reception staff in the spa were not very helpful or approachable which made it awkward booking as we wanted more information on treatments and they didn't really want to speak to us just gave us a spa menu which didn't have much info. We arrived for the treatment and had the Hammam which was amazing, then were taken back out to use the loungers while we waited for the massage, then someone came and got my husband and he pointed to me and said it's a couples massage, the therapist said yes someone else will come for her, I waited for more than 20 minutes then eventually went and asked someone if I would be called as it was a couples massage and we specifically asked for the massage together, 5-10 minutes later someone came and got me, I was taken into a dark room with no light on, the therapist then turned on a light and I was in a double room with 2 beds and a curtain down the middle, this was the main light on, no oil burner on, no candles it was very strange and the room was freezing. The massage therapist came back I said where his my husband and she said yes soon, then she started the massage, I had to say twice I was cold and she still didn't heat the room, we paid for two 60 minutes massages, i get massages regularly at home and I can say that there is no way that the person massaging me is a trained masseuse, at points she was actually poking me with one finger, it was very strange. Then all of a sudden the massage ended, light turned on and she walked out, I was very upset to the point of tears as this was for an anniversary and cost a lot of money and was really awful and not what we paid for. I was taken back out and my husband was waiting, he was upset too and had asked several times where i was, my massage lasted 35 minutes and we had paid for 60. We went to the spa reception to ask why we didn't get what we paid for and the staff were extremely rude and told us to come back as they were going for lunch we explained we came back later and were told again come back tomorrow and we explained we were going home the next day and they didnt care or want to help at all. We had a lovely holiday in an amazing city but have to be honest the last 2 days of the holiday were over shadowed by the worst massage and spa experience we have ever had and considering it cost a few hundred pound it was very disappointing that the staff were so rude and unprofessional towards us. I really expected more for a TUI blue spa. I would stay again but I definitely wouldn't use the spa I would book an excursion to a spa in Marrakech.

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“Good overall”

All in all we had a great stay, and Marrakesh is a great place. We met lots of great people at the hotel, it’s kept very clean, evening food and drinks are good. Bar and wait staff are amazing. Reception not so much - I had asked to change MAD to GBP and told to come back half an hour later, same… more

All in all we had a great stay, and Marrakesh is a great place. We met lots of great people at the hotel, it’s kept very clean, evening food and drinks are good. Bar and wait staff are amazing. Reception not so much - I had asked to change MAD to GBP and told to come back half an hour later, same receptionist then told we when I came back that they couldn’t, only GBP to MAD - frustrating and something to be aware of. We bought a pair of sunglasses in the shop onsite (not cheap), wore them once a few days later and both arms snapped. Took them back to the shop with proof of purchase, said nothing they can do as it wasn’t the same day. Buy elsewhere. The place is spotless however flies and wasps are an issue. Nothing they can do about that, with the pool surrounded by trees. We’d try and bring some better repellent next time. Entertainment could be better of an evening, ends at 11pm but the bar stays open till 12pm. DJ Dave and the karaoke were our favourites. Most of the TUI reps are great as are the daytime activities, get the TUI blue app to see them all. One rep was seedy, that’s all I’ll say! Overall we’d definitely come back for the atmosphere and friends we made during our stay if we could catch a good deal.

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