124 On Queen Hotel & Spa

“Anniversary celebration”

Staying at this hotel was an exceptional experience from start to finish. Was in Niagara-on-the-lake for our anniversary. The staff at this hotel provided warm, attentive service and made every moment feel personalized. The room was clean and offered breathtaking view, with every detail reflecting … more

Staying at this hotel was an exceptional experience from start to finish. Was in Niagara-on-the-lake for our anniversary. The staff at this hotel provided warm, attentive service and made every moment feel personalized. The room was clean and offered breathtaking view, with every detail reflecting comfort and elegance. We will be back again. Thank you staff and management!

less

“An excellent stay in NOTL”

My wife and I have just returned from three days in Niagara-on-the-Lake where we stayed at 124 on Queen Hotel and Spa. It would be an understatement to stay that this hotel is one of the top hotels we have stayed at in Niagara-on-the-Lake in the over fifty years that we have been coming here for a … more

My wife and I have just returned from three days in Niagara-on-the-Lake where we stayed at 124 on Queen Hotel and Spa. It would be an understatement to stay that this hotel is one of the top hotels we have stayed at in Niagara-on-the-Lake in the over fifty years that we have been coming here for a little R&R. The location is ideal at the end of Queen St, the main drag so you are not far from the shops and restaurants. Underground parking is included which is a plus in a town where parking is at a premium. Every time we come to NOTL, we make sure to have lunch at Treadwell. Their lobster club sandwich is superb and their wine selection is excellent and emphasizes the local product. The rooms in the hotel are large, well-furnished with excellent amenities. Our every comment and request was acted upon quickly and professionally.

less

“Superior spa experience, great hotel location”

We stayed two nights as part of an anniversary trip getaway. Spa services were booked at the time of the reservation. Both of us had very relaxing spa services; Erin gave me an amazing treatment that made the trip for me. We didn't try NOTL except for drinks at the bar before venturing out for … more

We stayed two nights as part of an anniversary trip getaway. Spa services were booked at the time of the reservation. Both of us had very relaxing spa services; Erin gave me an amazing treatment that made the trip for me. We didn't try NOTL except for drinks at the bar before venturing out for dinner. It is very busy and a bit noisy. Went to Treadwells for both breakfasts and a dinner. It was Mother's Day weekend, so they had some special menu items. Attention to detail, food and service at this restaurant is top tier. We were in and out so didn't require any staff attention.... except hot water was lukewarm. Call down to desk had someone up within an hour to pipe up the heat. Parking in the garage such a plus in this busy town. Would recommend anyone stay here as location is great and close to everything, hotel very clean, and staff kind.

less

“Ritz pricing, but definitely NOT the Ritz”

Great location. Friendly staff, it’s just their charging Ritz Carlton/Four Seasons prices for Marriott quality rooms. Got a Premium Room for $800/n. When I pay that much money, I don’t expect to find the previous guests clothes in one of the drawers. Or 1980’s stained ceiling tiles in entry way.… more

Great location. Friendly staff, it’s just their charging Ritz Carlton/Four Seasons prices for Marriott quality rooms. Got a Premium Room for $800/n. When I pay that much money, I don’t expect to find the previous guests clothes in one of the drawers. Or 1980’s stained ceiling tiles in entry way. Or a shower faucet from Home Depot. Rooms also need a good deep clean, lots of dirt/mold in bathroom (see pics), and stains on the drapes. Makeup light in bathroom is dying (very weak brightness). Furniture was dated, with only one chair. Bathroom vanity was showing wear, with lots of scratches. Room is above a very busy restaurant, with music playing past 10pm on weekends, so bring earplugs if you go to sleep before midnight. On the positives: it’s a large room with a fireplace. Nespresso & L’Occtaine were nice. The towels & robes were luxurious (no slippers). Beds were comfortable. Balcony is small, but with comfortable chairs, but no privacy between them (we were the only ones out, so not really an issue), see pics. These rooms are in a building next to main hotel, so you need to go outside and walk on the main street to access them (they are very clear on the website, you need to go up a steep set of stairs, but there is an elevator). Free underground parking was nice. I also liked you can just text requests. There is no ice machine in the building, but they brought some over. $30/day “resort fee” that gives you 2 bottles of water per stay (not per night, even though charge is daily). We went NOTL bar for a drink and an appetizer at 5, and we’re not offered the complimentary “Amuse bouche”. So the fee is really a rip off. Oh, they do have free bikes, so could be a good benefit (not something we were interested in). NOTL Bar & Restaurant was nice, but a bit of an afterthought for the hotel. We sat inside on the more comfortable chairs. They have plastic ones on the patio (which was covered when we were there due to weather). Lobster dip was good, cocktails are decent and as you’d expect very pricey (along with the wine). Again, I’d be less critical if I was only charged $4-500/n, but if you’re going to charge +$800/n for a room (not a suite), you have to step it up. This is what I typically pay at top tier hotel. Maybe that’s what it is in NOTL?! Would I stay here again…. Good question, I think yes, but now I know what to expect and I hope you do too. Cheers.

less