The clients have written their reviews after booking with us.
familiar-security now better than in past
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Really struggling to write anything positive, only thing I can think of is that geography of the airport in the Midlands rather than having to travel to London!... [see more]
£2 charge for use of a trolley (other airports and countries offer this for free!). Significant building works throughout the building, no clear signage of which way to go, and just a general mess! Car parking costs (long stay and short stay as well as drop off, are beyond a joke, double red lines everywhere else, why are Birmingham Airport making the experience such a difficult, money extorting one?!). The luggage carousel system was a mess with many issues. At best I would rate the airport experience as a 2.5 out of 10. Only other thing was the pick up point for the Grab (taxi) driver. It sends them to the opposite side of the road which you cannot cross at road level so have to re-enter building and cross the bridge and go back down, resulting is a further charge for waiting by the driver!... [see more]
First time in Birmingham so impressed with set up
Poor signage for hotel and car parks prebooked
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