Abora Continental By Lopesan Hotels

“3 adults 11 nights”

Stayed here for 11 nights with my 21 & 18 year old daughters. The room was clean and tidy but nowhere near enough storage space for 3 adults. The pool area was nice. You can’t get out till 8 am and they come round and fold up the towels if the beds are left unattended. Normal daytime activities but… more

Stayed here for 11 nights with my 21 & 18 year old daughters. The room was clean and tidy but nowhere near enough storage space for 3 adults. The pool area was nice. You can’t get out till 8 am and they come round and fold up the towels if the beds are left unattended. Normal daytime activities but the evening entertainment was not the best. I expected more from an all inclusive hotel. The food was ok but nothing special the black bananas really did make us laugh. Overall a nice hotel.

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“It’s time”

First impressions on arrival were not very good, as you had to run the gauntlet of smokers stood outside entrance. Check in was faultless, room was okay, only enough tea, coffee for 1st day and not replenished. Safe was a different matter followed instructions with no luck, omitted to include press… more

First impressions on arrival were not very good, as you had to run the gauntlet of smokers stood outside entrance. Check in was faultless, room was okay, only enough tea, coffee for 1st day and not replenished. Safe was a different matter followed instructions with no luck, omitted to include pressing another key on instructions. Sunbeds can be a bit of a problem as not enough for size of hotel, so need to be up for the 8am dash, also you could end up getting towels taken off if you leave them for a while. Food was hit and miss it got more samey as the week went on. Entertainment in evening is the animation team ( except for one night ) who work tirelessly throughout the day There is a problem of people ignoring the no smoking signs and people Vapeing around the complex, it might help if the no smoking signs also included Vaping. Staff were brilliant, friendly and nothing too much trouble.

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“Disappointing stay with some positives”

We have just returned from our stay at Abora Continental and, unfortunately, we left feeling disappointed. While there were some positives, particularly the entertainment team, several aspects of the hotel fell well below what we expected. One thing that should be made much clearer is the hotel’s … more

We have just returned from our stay at Abora Continental and, unfortunately, we left feeling disappointed. While there were some positives, particularly the entertainment team, several aspects of the hotel fell well below what we expected. One thing that should be made much clearer is the hotel’s star rating. TUI markets this hotel as a 4-star property, whereas the hotel’s own website describes it as a 3-star plus hotel. We only became aware of this after arriving. Looking back, the hotel felt much closer to a 3-star standard than a 4-star one, particularly in terms of housekeeping, food quality and the overall condition of the facilities. Had we known this before booking, we would likely have chosen another hotel. On our final day, while waiting in reception for our airport transfer, a guest was openly vaping inside the reception area in full view of reception staff, who did nothing to intervene. This was particularly frustrating because earlier in the holiday my partner had been told by hotel staff that vaping was only permitted in the designated smoking area. Housekeeping was another area that let the hotel down. We ran out of toilet paper twice during our stay and had to phone reception late at night on both occasions to have more delivered. Once could perhaps be overlooked, but twice suggests a lack of attention to the rooms. In addition, our bed sheets were not changed once during the entire stay. The pool area is looking tired and would benefit from repainting and general refurbishment. The music played around the pool throughout the day was also far too loud if you simply wanted to relax. The hotel’s sunbed policy was also applied inconsistently. We completely understand and support the rule against reserving sunbeds. However, we left our towels on our loungers while we went to the designated smoking area for around 10 minutes. When we returned, our towels had been folded with a note left on them, despite us only being away briefly. Meanwhile, many other sunbeds remained reserved with towels for much longer periods without any action being taken. The restaurant was another disappointment. The food was rarely hot, usually only warm, and the choice became repetitive very quickly. If you’re a fussy eater, your options are extremely limited, with pizza or chips often being the safest choices. There was only one fish option available each evening, and pork appeared to be the main meat served night after night. They also label the foods on the buffet but this is inconsistent, as not everything is labelled. Another rule we found unusual was that guests were not allowed to approach the pool bar unless they were completely dry, which wasn’t always practical when spending the day by the pool. One of the biggest disappointments was discovering after arrival that there is an All Inclusive Plus package. This option was never mentioned or offered to us by our travel agent. Guests on the standard all-inclusive package are limited to pre-mixed cocktails poured from bottles, while branded spirits and freshly made cocktails are only available if you pay to upgrade or purchase them separately. This is something that should be made much clearer before booking. The Wi-Fi was intermittent and unreliable throughout our stay, regularly disconnecting and making it difficult to stay connected. We were also disappointed that bottled water was not included. If you wanted a bottle of water, you had to purchase one from the bar. The water was served in a glass bottle with a metal cap that had to be removed using a bottle opener, meaning it could not be resealed. This made it inconvenient to carry around the hotel or take out for the day. The entertainment team worked incredibly hard every day, were enthusiastic and friendly, and genuinely made an effort to involve guests of all ages. They were the highlight of our stay. The only downside was that if you wanted a seat for the evening entertainment, you needed to arrive quite early as seating filled up quickly. Overall, we expected a much higher standard based on the way the hotel was marketed. There were too many issues with housekeeping, maintenance, food quality and inconsistent enforcement of hotel policies for us to consider this a 4-star experience. While the entertainment team deserve a great deal of credit, the hotel itself has significant room for improvement, and unfortunately we would not choose to stay here again.

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“Lovely hotel rude staff”

The location is great, not far from everything. The hotel was spotless. Bedroom/beds were very comfortable. The pools are not saltwater and are great. Unfortunately they have very very keen bed police. Two tickets on your towels and everything is removed. They come round half hourly. We had tickets… more

The location is great, not far from everything. The hotel was spotless. Bedroom/beds were very comfortable. The pools are not saltwater and are great. Unfortunately they have very very keen bed police. Two tickets on your towels and everything is removed. They come round half hourly. We had tickets from going in the pool, doing activities with staff and even going to the bar. The food choice 95% of the time was great, picky eaters might struggle for the odd meal but on the whole it was good food. The money we paid was good value for all inclusive, the beer was amstel, the cocktails were premixed, NOT so good, and in the daytime everything came in small plastic cups. We upgraded 14 euros each per day to get the branded drinks and a pint pot for the other branded beers. Well worth it. You only got one paper cup each and a wooden spoon in your room, for the first day only and nothing was topped up all week. Unfortunately the staff at this hotel were awful. They made us feel like something someone had stood in. NOT a nice feeling and we have travelled all over Spain in different hotel brands. Our drinks were banged down on the bar top, not being served in turn, no friendly chat, minimal eye contact, huffing and eye rolling when we spoke to them in Spanish, then friendly chatting away to other guests in Spanish right next to you to name but a few instances. This was our first time with Lopespan Abora so we can't comment on other hotels but this is definitely one that we will not be returning to simply because of how we were treated by the staff.

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