Description
Tucked within an ecological and historical preserve, the Riviera Maya All-Inclusive resort Occidental at Xcaret Destination captivates guests with spectacular grounds, a pristine coastline and unparalleled service and amenities. This Riviera Maya resort is located adjacent to the spectacular, breathtaking natural wonder of the eco-archeological Xcaret Park in the heart of Riviera Maya, 45 minutes… more
5 a la carte specialty restaurants serving international themed delights, 2 buffet restaurants and exclusive Royal Level a la carte restaurant, 1 snack bar and 2 late night snacks.
7 freshwater swimming pools with drink service, including the kid’s club pool and the salt-water pool adults only. A private and quiet cove with powder – soft white sand.
- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Dartboard
- Wi-Fi
- Complimentary Wi-Fi
- Children
- Kids' pool
- Kid´s club
- Bars
- Beach bar
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Adults-only outdoor pool
- Children’s pool
- Gardens
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Activities
- Mini golf
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Accessible floor to entertainment room
- Accessible floor to reception
- Accessible floor to the adapted room
- Accessible floor to the restaurant
- Bathroom with shower
- Entertainment rooms, toilets in adapted communal areas
- Hotel entrance with ramp
- It has single-flow taps
- It has support bars in the bathroom
- Lift-accessible floor
- Non-slip shower floor
- Restaurant with toilets in adapted communal areas
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Unobstructed access to both sides of the bed
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 26956 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 4 featured reviews out of 26956 TripAdvisor reviews
S
stepquillo
05/08/2026
“great!”
I had a wonderful stay at Occidental at Xcaret Destination. The property is beautiful, surrounded by lush jungle and wildlife, creating a unique and relaxing atmosphere. The beach is small but peaceful, and the pools were clean and enjoyable. The food was good with plenty of variety, and the staff … more
G
GJECBVP
Sunderland
04/08/2026
“British family review - Here now.”
We're a British family of 3 and are nearing the end of our 2 weeks here at the Occidental. This is our 4th time to Mexico, but our first to the Occidental. It's a big resort, but you do get the hang of the layout very quickly. Check-in was a little slow, but it wasn't an issue, there's just a lo… more
Y
Yelena R
03/08/2026
“Amazing place with friendly and welcoming people.”
We absolutely loved this place and will definitely be coming back next year! The grounds are beautiful, the atmosphere is wonderful, and the people are incredibly friendly and welcoming. A special thank you to Cinthia at Royal's and her entire team. Your ladies are amazing! Every morning, we were g… more
E
Eduardo H
04/08/2026
“2026 vacation”
I happy with my staying at this place also l whant to said thank you to Leonardo from club vac. His was helpful and communicative
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 26 reviews
Service: 8
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 8
Lunch/Dinner: 8
Quality/Price: 8
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