Holiday Villa Johor Bahru City Centre

“Comfortable room. Convenient location.”

The room was clean and didn’t reek of cigarette or mold that I’m very sensitive to. I was given a room on the 21st floor so I couldn’t hear much of the traffic below. It’s located right beside KSL mall that I enjoy visiting for massage on a regular basis. Everything was in order and I would have gi… more

The room was clean and didn’t reek of cigarette or mold that I’m very sensitive to. I was given a room on the 21st floor so I couldn’t hear much of the traffic below. It’s located right beside KSL mall that I enjoy visiting for massage on a regular basis. Everything was in order and I would have given 5 stars if not for the attitude of the Chinese female reception staff who did my check-in. Her fellow colleagues standing alongside her were very courteous and friendly to other visitors- a sharp contrast to her attitude.

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“Good Location, But Poor Parking & Breakfast Experience! ”

The hotel is located in an ideal spot, with plenty of eateries, 24-hour convenience stores (Family mart and KK mart) and even shopping malls (KSL & Holiday Plaza) within short walking distance — definitely a big plus for the location. The mart located within the hotel lobby, too expensive! Rather t… more

The hotel is located in an ideal spot, with plenty of eateries, 24-hour convenience stores (Family mart and KK mart) and even shopping malls (KSL & Holiday Plaza) within short walking distance — definitely a big plus for the location. The mart located within the hotel lobby, too expensive! Rather take an effort walk a short distance outside and grab what you want. There's even ramly burger mobile stall vendor located right behind the hotel. However, my experience had several downsides. Upon check-in, the front desk staff were not friendly or welcoming, looking lost and unapproachable. As a motorcycle rider, I had an especially frustrating time trying to get clear directions for parking. There was miscommunication between the concierge and security, and in the end, I was directed to park at the staff motorcycle lot right by the roadside. It was cramped, dirty, and felt unsafe. To make things worse, my bike was covered in dust the next morning. I found it unreasonable that guests who ride motorcycles are not allowed to park inside the hotel’s proper parking levels (4 & 5), which are only for cars. Even more disappointing — the hotel charges RM20 just to park at an open-air area opposite the lobby. For paying guests, this felt very unaccommodating. On the positive side, I did receive a complimentary room upgrade as most rooms were taken up. The room itself was clean, the bed comfortable, and the bedsheets fresh. The toilet flush worked fine, but the shower head had very weak water flow and seemed overdue for replacement. The biggest letdown, however, was the breakfast. It was honestly one of the weakest hotel breakfasts I’ve had. The mee rebus gravy was so diluted that I gave direct feedback to the supervisor, who only removed my bowl but didn’t change the gravy for other guests. The waffle was kept in a steamer, turning it soggy and unpleasant. Overall, the food quality was poor and definitely not worth paying for, especially when there are much better options nearby. Overall: The stay was comfortable enough in terms of the room, but the parking experience was the worst I’ve faced at a hotel, and the breakfast was very disappointing. If I return, it would only be for the location and room comfort But I’d definitely park elsewhere and skip the hotel meals.

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“A pleasant short getaway with great location”

It was a last minute plan to stay overnight in JB. The hotel next door was fully booked and there’s only a few rooms left so I quickly confirm the booking online. I didn’t realise that I have booked the executive room which looks new and clean. It comes with amenities (toothbrush, shampoo, lotion, … more

It was a last minute plan to stay overnight in JB. The hotel next door was fully booked and there’s only a few rooms left so I quickly confirm the booking online. I didn’t realise that I have booked the executive room which looks new and clean. It comes with amenities (toothbrush, shampoo, lotion, small packs of chips. I’m impressed with the handwritten welcome note ⭐️ The lift lobby is nice while the other floor were dim and looked dated. Breakfast is inclusive but average. However, the dim sum nearby is Location is excellent as it’s next to KSL with many food options, massage, cinema, etc.

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