Flight+Hotel to Puerto Morelos | May

If I book Flight + Hotel, when will I receive my travel documents?

Once the booking is confirmed you will receive a confirmation e-mail. The voucher for the hotel will be also sent by email plus the vouchers for any other services (car hire, transfer, travel insurance) if booked.

Please note that no flight tickets are sent due to most airlines using e-tickets. You only need to print our confirmation email where the Airline`s booking reference appears and take it with you to the airport with your ID/Passport documents.

Important: Some Low Cost Airlines (Ryanair, Easyjet, Wizzair, Blueair and others) now request all passengers to check-in online and print the Boarding Cards before departure through their corresponding websites. Failure to do so, these airlines will charge you a supplement at the airport.

Other package holiday FAQS...

• Can I change or cancel my booking? How much will I have to pay?
• What expiry date should I have on my passport to travel to.....?
• How early should I arrive at the airport?
• How can I book a package Holiday on the website?
• What happens if my booking or part of it is pending confirmation?
• How would I know if there is availability for my booking request?
• Where do we meet our driver for the transfer service ?
• Does my package holiday include a travel insurance?
• General Conditions of my booking
• Do I need to pay airport taxes?
• What do I do if the transfer to the hotel or the transfer to the airport is not there?
• Do I need a visa to travel to......?
• Why is it that the price of the child is the same as the adult?
• Why do I get duplicate vouchers for the transfer service?