Description
Facilities: Guests can enjoy the pleasant ambience of one of the 551 rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assi… more
*From 11 January 2024 to 10 February 2024 the saltwater pool C will be closed for improvements. There are 3 more pools available in the complex.
Meals: The dining area includes a lobby bar. Guests can dine in a cosy atmosphere at the restaurant (non-smoking and à la carte). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include all-inclusive and all-inclusive special. A generous breakfast buffet and dinner are served every day.
more
- Additional services
- Air conditioning
- Heating
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dartboard
- Disco / DJ
- Entertainment
- Entertainment for adults
- Live music
- Pool table
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Café
- Cash machine at the hotel
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hairdresser / Barber
- Luggage storage
- Medical service
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Stores
- Terrace
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' playground
- Kid´s club
- Bars
- Bar
- Beach bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- À la carte restaurant
- Swimming pools
- Children’s pool
- Indoor pool
- Poolside parasols
- Poolside sun loungers
- Seasonal outdoor pool
- Water slide
- Gym and SPA
- Full SPA circuit
- Gym
- Hair salon / beauty centre
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Other
- Conference centre
- Meeting room
- Serviced office
- Activities
- Beach volleyball
- Diving
- Golf course
- Mini golf
- Snorkelling
- Table tennis
- Tennis court
- Water park
- Minimum registration age without supervision
- 18
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 6154 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 6154 TripAdvisor reviews
F
Faith H
Greater Manchester, United Kingdom
03/02/2026
“Amazing hotel highly recommend to everyone”
My mum and I visited for her birthday, and it was absolutely amazing. I can’t say a bad thing about it. The cleaners left a cake on our table for her birthday and left things made out of towels on our beds every day and kept the place spotless. The bar and restaurant staff were also incredible. T… more
D
Deb149
03/02/2026
“Great winter break, we will return”
Lovely hotel, very friendly staff, local drinks but all very good, Red wine was good (compared to other all inclusive packages). The hotel was beside its sister hotel, we ate there twice for A la carte. The choice of food was good and plenty of choice. Beach was a three minute walk from our room. … more
S
Shelley H
02/02/2026
“Amazing hotel and staff”
My daughter and myself went for a week for my birthday. The hotel is amazing, the staff are all so friendly and helpful, nothing was too much. They surprised me with a birthday cake on my birthday which was such a lovely surprise! The location of the hotel is fantastic and some of the excursions we… more
S
Shannon P
30/01/2026
“Serenity alpha is amazing”
Serenity Alpha is a beautiful place to stay! The animation team are next to none with their inviting, friendly and accommodating service, these being Fay, Koko, Ahmed and may others, they really do go above and beyond for their guests! The bar and catering staff could not bring a better service and… more
G
George B
29/01/2026
“Just wow, the dream get away”
The hotel is beautiful and the location is out the way, what really makes the holiday are the workers and the animation team From the workers;(Saad) couldn’t do more if he tried, such a friendly man that certainly needs a promotion Animation team( Hesham, koko, fey) just wow they really know how … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
6
Good
Based on 1 reviews
Service: 6
Cleanliness: 6
Room: 6
Facilities: 6
Location: 6
Breakfast: 6
Lunch/Dinner: 6
Quality/Price: 5
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.